Are Operating Standards & Performance Across Your Dealer or Branch Network Biting Your Back?

Outperform Your OEM or Corporate Standards Without Breaking Your Budget.

Problems on the dealership floor don’t appear suddenly; they simmer until normalized. Complacency makes your teams think, “This is how we always did it.” These operational gaps hurt your bottom line and hinder improvement.

Employees unclear on their roles and standards available to calibrate to are set up for failure. Even experienced teams develop blind spots from routine, basically seeing and doing the same thing every day. Unless your teams are shown how their roles, actions, or inaction impact your P&L, they may never act or improve. They will remain “time servers” as making profits is considered someone else’s problem as long as they can keep their job. Or even worse, your team leaders may be covering up and hiding their own inefficiencies due to various reasons.

That’s why an independent perspective and a fresh set of eyes helps you cross the finish line. 

At Automotivate Middle East, our dealer operating standards and performance surveys are conducted by automotive subject-matter experts with decades of real-world experience across OEMs and dealerships in the Middle East, Africa, the Americas, Europe, Asia, Australia, and New Zealand. These are professionals who have run automotive businesses with P&L responsibility, managed dealer and branch networks, and led on-the-ground operations while collectively developing and executing operating standards and driving performance for some of the legacy OEM brands and the largest dealer groups on the planet. They touch areas where your DMS will most likely overlook.

Our World-Class Team of Experts Will:

Identify gaps in daily operations

From Leadership, sales to fixed operations, HR, finance, and every support function, your current state is benchmarked and guided towards your performance goals.

Highlight compliance and governance risks

Align your entire network with your corporate and OEM objectives while identifying potential noncompliance or risk areas.

Expose hidden revenue leaks or missed opportunities

Uncover unseen operational inefficiencies draining profits and help you plug them for measurable gains.

Enhance customer experience through international best practices

Drive benchmarking, SOP development, training & team capability building, internal & external audits, action planning, and continuous improvement.

Establish standards and performance dashboards

Create visual management tools and dashboards for leadership to track performance across all branches in real time.

Sustainability & Continuous Improvement

Coach your trainers and teams to take ownership and accountability to be true ambassadors in driving change and continuous improvement.

This isn’t about blaming internal teams or dealers but working towards building visibility, control, consistency, and performance excellence across your network

We cover every touchpoint in your customer’s journey and help set the standard for excellence. Our approach goes far beyond traditional benchmarking and action planning that begins when a customer walks into the dealership. Instead, we map the entire customer lifecycle, from the initial trigger that sparks the thought of buying a product, through the purchase experience, to service retention, repeat business, and referrals. Most importantly, we align every employee’s roles, responsibilities, and daily actions directly to your P&L, ensuring accountability and measurable impact.

Be it a quick “dip stick” checkup, assessment or a more comprehensive benchmark study with a complete rollout plan, no job is considered too small or too big.

We at Automotivate ME Can Work Closely With You By:

  • Setting the destination of your journey and the corporate objectives that go alongside it.
  • Ensuring the vehicle that gets you to your goals is fully prepared by checking, adjusting, and calibrating your teams and operations.
  • Giving you a clear roadmap and practical, achievable action plans that guide you toward your goals.
  • Plan strategic pit stops, follow up on progress, conduct reviews, and fine-tune to ensure every action remains aligned with your objectives.
  • Creating a customized performance dashboard to monitor speed, efficiency, and key performance indicators in real time, ensuring nothing fails before you reach your destination.
  • Lastly, conducting a post-journey assessment to identify lessons learned, opportunities for improvement, and new avenues to take your business to the next level.

Your business success is just one obligation-free and confidential consultation away. WhatsApp +971 56 327 8073 or email suminda@automotivateme.com

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